you may return merchandise purchased at The Yellow Box.org if it meets the guidelines below. 

Guidelines
you may return merchandise to The Yellow Box.org within the U.S. or by mail to our return center. All returns must be made in original condition and include all accessories. You will receive a credit for your purchase only if it meets the criteria below. We do not offer merchandise exchanges. Learn more about how to return an online purchase.

14-Day Return Period
Fourteen days from the date merchandise was received, refunds are available on computers, monitors, notebook computers, camcorders, digital cameras and IPods.

30-Day Return Period
Thirty days from the date merchandise was received, refunds are available on the remainder of our products (see exceptions below).

Exceptions
The following items are not returnable:

• Items that are abused
• If the original item is opened and is damaged or defective, or if an incorrect item was shipped, you may receive credit for these items. Please see details below (Damaged, Defective or Incorrect Items section).

Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.

Restocking Fee
A 15% restocking fee will be charged on opened notebook computers, camcorders, digital cameras, Ipods. A 25% restocking fee will be charged on special order products. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

Missing Item or Damaged Product Fee
A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).

Damaged, Defective or Incorrect Items
if you return a damaged, defective or incorrect item by mail, you will receive a credit. You may then choose to purchase a replacement item online.

Personal Data
Please remove all personal data (e.g., computer or wireless phone data, videotapes), from any returned products. The Yellow Box is not responsible for any personal data left on or in these items.

Rebate Policy
Any product that was purchased when a mail-in rebate was available on the purchase is subject to having the amount of the rebate deducted from the refund amount. Unless noted otherwise, all rebates are limited to one per product, per household or address.

Promotional Items
any product that is returned without a promotional item(s) included with the original transaction will have the value of the promotional item deducted from the refund amount.